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SIP Trunking combines communications services with other enterprise data on a single common broadband connection, practically eliminating stranded capacity, expensive step-pricing structures and call blocking, due to the lack of capacity during high demand. The big difference between hosted and SIP Trunk services is that with SIP Trunking you are able to keep your existing PBX system.
What are the benefits of SIP Trunks?
With many alternative methods of telephony, such as PRIs, your organization may need to invest in costly additions to hardware as you scale phone lines. With a SIP provider, adding phone lines or add-on services is as simple as purchasing an additional handset and scaling your monthly service agreement.
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SIP can act as a gateway towards Unified Communications. When selecting an SIP provider that offers a full suite of communication tools such as video conferencing and fiber-optic Internet connectivity, your organization can unlock the benefits of an IP-based communications suite. These benefits could include mobility, instant messaging, collaboration apps, and other flexible, cloud-based tools for business productivity.*
With many technology investments, organizations may not appreciate returns on investment for years. In some cases, the tech investment is a gamble due to a lack of case studies providing ROI. Fortunately, SIP is a well-established technology with minimal upfront investment costs. Without a capital investment, organizations who switch to SIP begin appreciating cost savings from the first monthly billing statement.
Most companies still pay for telephone voice service and data separately, even when using a single provider. SIP trunking enables organizations to move their voice and data into a single network, treating voice calls as a form of data transmission. While this will increase the bandwidth demands on your data connection, it ultimately saves significant money and increases reliability, especially with fiber-optic Internet connectivity.*
While traditional telephone service can be interrupted due to weather events, shenanigans in the telephone room or a drunk driver hitting a telephone pole, SIP trunking is a reliable technology. With a vendor that offers mobile-failover as a form of redundancy, your phones can be used for communications even in case of some failure by allowing you to route your calls to other offices or employee mobile devices.