with VoIP technology powered by Metro's fiber-optic network
Communicate Like Never Before
Voice over Internet Protocol
Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. VoIP will convert voice communication into data packets and sends it over an IP Network
What service are you interested in?
What are the advantages of VoIP Services?
RELIABILITY & EFFICIENCY
IP uses your existing network connections instead of using old-fashioned copper telephone wiring. VoIP services do not require the always-open dedicated connection of the PSTN, and routing calls over VoIP private networks guarantees high quality service. In short, your calls are routed reliably and efficiently.
Hosted VoIP systems are managed through an easy to use web interface that allows non-technical administrators to move, add or change an extension or assign specific features sets to individual users at the click of a mouse. Individual users will have their own web portal to control calls (place on hold, park, transfer, etc.), switch voice mail greetings, and set business rules for call routing.
EASE OF MANAGEMENT
VoIP systems come with an array of features normally associated with corporate phone systems. VoIP systems include: Auto Attendant to help route calls made into your main number to the right department or individual, Conferencing that allows you to bring several extensions and outside calls onto one line, and Music on Hold so your callers can hear music or pre-recorded announcements while they are waiting.
"BIG BUSINESS" FEATURES
You don’t need separate infrastructures to handle voice and data traffic and you don’t need to budget for long-distance toll calling either because VoIP treats your toll calls more like email than PSTN calls. VoIP services group all traffic under one monthly rate, plus if your small or medium size business has more than one office calls between your locations never cross the PSTN.
People work together in different ways. And they use a lot of collaboration tools: IP telephony for voice calling, web and video conferencing, voice mail, mobility, desktop sharing, instant messaging and presence, and more. Unified communications (UC) solutions deliver integration of these tools, with seamless user experiences that help people work together more effectively. Anywhere, on any device. They bring real-time communication from your phone system and conferencing solutions together integrating with everyday business applications using APIs.